Terms of Use

www.happymoo.in is owned and operated by DHN Agritech Private Limited, a company incorporated under the laws of India. Your use of the Website and services and tools are governed by the following terms and conditions (“Terms of Use”) as applicable to the Website including the applicable policies which are incorporated herein by way of reference. If you transact on the Website, You shall be subject to the policies that are applicable to the Website for such transaction. By mere use of the Website, You shall be contracting with DHN AGRITECH Pvt Ltd and these terms and conditions including the policies constitute your binding obligations, with DHN Agritech Private Limited. For the purpose of these Terms of Use, wherever the context so requires “You” or “User” shall mean any natural or legal person who has agreed to become a buyer on the Website by providing Registration Data while registering on the Website as Registered User using the computer systems. www.happynature.in the User to surf the Website or making purchases without registering on the Website. The term “We”, “Us”, “Our”; shall mean DHN Agritech Private Limited When You use any of the services provided by Us through the Website, including but not limited to, (e.g. Product Reviews, Seller Reviews), You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We reserve the right, at our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to you. It is your responsibility to review these Terms of Use periodically for updates / changes. Your continued use of the Website following the posting of changes will mean that you accept and agree to the revisions. As long as you comply with these Terms of Use, We grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website.

When You use any of the services provided by Us through the Website, including but not limited to, (e.g. Product Reviews, Seller Reviews), You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We reserve the right, at our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to you. It is your responsibility to review these Terms of Use periodically for updates / changes. Your continued use of the Website following the posting of changes will mean that you accept and agree to the revisions. As long as you comply with these Terms of Use, We grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website.

ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING.

  • We reserve the right to reject service to our subscribers if the account is found in violation of fair use policy.
  • Only ONE account is allowed per household .
  • Refferal bonus/ discount is applicable for NEW households only and will be revoked if the same address is being used under multiple number. Service may be denied in such cases
  • CASHBACKS will be valid only for NEW accounts with distinct delivery address and registered number

Disclaimer: Limitations and Exclusions for Happy Nature Sale Offers: *Terms and Conditions
The sale offers by Happy Nature are valid only for delivery within Punjab and NCR pin codes. Please note that the sale offers do not include any combo products or Natural cow milk variations, including A2 Milk, Premium cow milk, Buffalo milk, free-range cow milk, and slim milk. Additionally, the sale offers are not applicable to weekly special products. Happy Nature reserves the right to modify or change the discounts and sale offers at any point of time without prior notice. Please refer to the latest updates and terms on our website or contact our customer support for more information. Thank you for choosing Happy Nature for your milk and dairy needs.

New Customer Cashback for new customers are also applicable for new household address only. Multiple accounts for same address are not allowed and any such account/s found will be denied services and any benefits passed on my company in good faith will be reverted back as per company policy.

Payment Policy

Thank you for choosing Happy Nature, a division of DHN Agritech Pvt Limited, for your online shopping needs. To ensure a smooth and secure shopping experience, we have established the following payment policy.

Payment Methods

We offer two convenient payment methods for your online purchases:

Prepaid Payments: We accept a variety of secure and widely recognized prepaid payment methods, including credit cards, debit cards, digital wallets, and bank transfers. All transactions made through this method are processed immediately, ensuring a seamless order placement and faster delivery of your products.

Cash on Delivery (COD): For customers who prefer to pay upon receiving their order, we offer Cash on Delivery as an option. With COD, you can make your payment in cash when our delivery personnel hand over your items. Please note that COD may not be available for all locations, and additional fees may apply. We recommend having the exact amount ready for our delivery team.

Payment Security

At Happy Nature, a division of DHN Agritech Pvt Limited, your security is our top priority. We utilize advanced encryption and security protocols to protect your payment information, ensuring that your transactions are safe and confidential. You can shop with confidence, knowing that your personal and financial details are well-protected.

Payment Process

Add the desired products to your shopping cart.

Proceed to the checkout page.

Select your preferred payment method (Prepaid or Cash on Delivery).

Provide the necessary payment information if you choose the Prepaid option.

Review your order and confirm the purchase.

For Cash on Delivery orders, please have the exact payment amount ready when our delivery team arrives. You can download your invoice from our App at any point in time to check your consumption, Billing and payments.

Order Confirmation

You will receive an order confirmation Email/SMS/ Notification once your order is successfully placed. Please keep this as a reference for your order and contact our customer support team if you have any questions or concerns.

Payment Verification

For prepaid orders, your payment will be verified during the checkout process. If there are any issues with your payment, we will notify you promptly to resolve the matter.

Refund and Cancellation Policy

Please refer to our Refund and Cancellation Policy for information on how to cancel an order or request a refund.

By using our website and making a purchase, you agree to comply with this Payment Policy.

Happy Nature, a division of DHN Agritech Pvt Limited, reserves the right to amend or update this Payment Policy as needed. Any changes will be posted on our website.

If you have any questions or require further assistance, please contact our customer support team at +919818010888.

Thank you for choosing Happy Nature, a division of DHN Agritech Pvt Limited, for your online shopping needs. We appreciate your trust and look forward to serving you.

HAPPY NATURE RESERVES THE RIGHT TO DENY SERVICE AT THE DISCRETION OF THE MANAGEMENT TEAM